Return policy

Alyasra.Store Return & Refund Policy

We want you to love what you order from Alyasra.Store!
If there’s an issue with your order, we’re here to help.

Return Eligibility

You may request a return or replacement only if:

  • You received a wrong, damaged, or defective item.

  • You notify us within 48 hours (2 days) of delivery.

  • The product is unused, unwashed, and in its original packaging.

Non-Returnable Items

We do not accept returns for:

  • Change of mind or dislike of product.

  • Size, color, or fit issues (unless the wrong item was sent).

  • Items reported after 48 hours of delivery.

Return Process

  1. Contact us on WhatsApp or email within 48 hours of delivery.

  2. Share your order number, photos/videos of the product, and reason for return.

  3. Once approved, our team will guide you through the pickup or replacement process.

  4. Refunds (if approved) are processed within 7–10 business days.

Refund Method

Refunds are issued via Easypaisa/JazzCash/Bank Transfer after product verification.